Privacy Policy

Last updated: March 15, 2025

1. Data we collect

At ZestMemory, we collect information that you provide directly to us through contact forms, course registration, or technical inquiries. This includes your name, email address, phone number, and the content of the messages you send us. We also collect automatic technical data, such as IP address, browser type, operating system, pages visited, and session duration, through cookies and analytics tools.

2. Purpose of processing

Personal data is used exclusively to: (a) respond to your requests for information or consulting on technological infrastructure; (b) manage your enrollment in courses on latency analysis, mass digital billing, and IT security; (c) improve the browsing experience and platform performance; (d) send communications related to contracted services, with your explicit prior consent.

3. Legal basis and retention

Processing is based on your consent (Art. 6.1.a GDPR) and the performance of a service contract (Art. 6.1.b GDPR). Data is retained for the time necessary to fulfill the described purposes, and for a maximum of 2 years after the last interaction, unless a legal obligation requires a longer period.

4. Cookies and tracking technologies

We use first-party and third-party cookies (Google Analytics) to analyze traffic, measure performance, and personalize content. You can manage your cookie preferences from your browser settings. The use of analytics cookies requires your prior consent, in accordance with the EU User Consent Policy.

5. Disclosure to third parties

We do not sell or rent personal data. We may share information with hosting service providers, email marketing platforms, and analytics tools (Google Analytics), always under confidentiality agreements and in compliance with applicable regulations. We do not transfer data to countries without an adequate level of protection without additional safeguards.

6. User rights

You have the right to access, rectify, delete, restrict processing, object to processing, and request data portability. To exercise these rights, send us an email at info@zestmemory.com indicating your request. You may also withdraw your consent at any time without affecting the lawfulness of prior processing.

7. Security and confidentiality

We implement appropriate technical and organizational measures to protect your data against unauthorized access, loss, or destruction. This includes SSL encryption, firewalls, and restricted access controls to personal data.

8. Transparency statement

ZestMemory does not make misleading claims, does not use false urgency, does not present fictitious testimonials or endorsements, nor does it claim unverified official affiliations. All information about our courses and services is accurate and verifiable. We do not guarantee specific results without a prior analysis of your infrastructure.

9. Contact

For any privacy inquiries or to exercise your rights, you can contact us at:

ZestMemory
Calle Fidelio, Jamao al Norte, Espaillat, 30802, Dominican Republic
Phone: +1 840 088 3551
Email: info@zestmemory.com
Cookie settings

We use cookies to keep the site stable, remember basic preferences, and understand which pages are useful. You can accept, reject, or review the settings before continuing.

🌐 Language
ES EN